Incidents reported on status page for St John Ambulance Australia https://status.stjohn.org.au/ https://d1lppblt9t2x15.cloudfront.net/logos/3a0cbc6a37fed944e2f596d6464dc395.png https://status.stjohn.org.au/ en https://status.stjohn.org.au/incident/612096 Mon, 30 Jun 2025 16:00:37 +0000 https://status.stjohn.org.au/incident/612096#3d075f53d65e5c3cd8e32a6cb99bfb78df2fd4ad47d571d3793da3672615748b Maintenance completed https://status.stjohn.org.au/ Mon, 30 Jun 2025 15:03:37 +0000 https://status.stjohn.org.au/#7a8584587cd05d9fec228588c605d1bba93f065e3545de7053397372b73dae94 USI Validation Service recovered https://status.stjohn.org.au/ Mon, 30 Jun 2025 08:24:06 +0000 https://status.stjohn.org.au/#7a8584587cd05d9fec228588c605d1bba93f065e3545de7053397372b73dae94 USI Validation Service went down https://status.stjohn.org.au/incident/612096 Mon, 30 Jun 2025 08:00:37 -0000 https://status.stjohn.org.au/incident/612096#29f11407e4e3a8fc6ce9942d1bd9222e12a7d4714b28041f8c22731f0e2aca50 Planned outage https://status.stjohn.org.au/ Sun, 15 Jun 2025 20:46:27 +0000 https://status.stjohn.org.au/#f172a9083c76a8e137f4a32ffed7c7028285240c457cb2faaf6bb703fb1413f2 USI Validation Service recovered https://status.stjohn.org.au/ Sun, 15 Jun 2025 20:17:52 +0000 https://status.stjohn.org.au/#f172a9083c76a8e137f4a32ffed7c7028285240c457cb2faaf6bb703fb1413f2 USI Validation Service went down https://status.stjohn.org.au/ Sun, 15 Jun 2025 15:18:11 +0000 https://status.stjohn.org.au/#879d6b4dbb6847dfc37385a12cb855d897bbf8d8c23a111d0953c7f77f636840 Salesforce AU66 recovered https://status.stjohn.org.au/incident/605601 Sun, 15 Jun 2025 12:30:06 +0000 https://status.stjohn.org.au/incident/605601#e5b0a48fb750fd9b07a295c2c9946d26464f68638fc6f387a8c34b999d4886ba Maintenance completed https://status.stjohn.org.au/ Sun, 15 Jun 2025 11:44:06 +0000 https://status.stjohn.org.au/#13cf3a41d727a8cad5206241442abb66e5444e398443599793550e4bcf668c1a stjohnsa.com.au recovered https://status.stjohn.org.au/ Sun, 15 Jun 2025 11:31:04 +0000 https://status.stjohn.org.au/#13cf3a41d727a8cad5206241442abb66e5444e398443599793550e4bcf668c1a stjohnsa.com.au went down https://status.stjohn.org.au/incident/605601 Sun, 15 Jun 2025 11:00:06 -0000 https://status.stjohn.org.au/incident/605601#6761af4287cc275fdba01c57a041a5f0a48e115f13eeb86cb2d2e0fa02dfa81a Update SA's database while doing the Drupal 10 upgrade https://status.stjohn.org.au/ Sat, 14 Jun 2025 16:00:56 +0000 https://status.stjohn.org.au/#879d6b4dbb6847dfc37385a12cb855d897bbf8d8c23a111d0953c7f77f636840 Salesforce AU66 went down https://status.stjohn.org.au/ Fri, 13 Jun 2025 12:28:45 +0000 https://status.stjohn.org.au/#1d7ad1ba414901cfa843cb2285c43ba0bf3377fbb32d9c0c349a79e0cbe88533 Salesforce AU66 recovered https://status.stjohn.org.au/ Fri, 13 Jun 2025 11:49:05 +0000 https://status.stjohn.org.au/#1d7ad1ba414901cfa843cb2285c43ba0bf3377fbb32d9c0c349a79e0cbe88533 Salesforce AU66 went down https://status.stjohn.org.au/ Fri, 13 Jun 2025 10:16:52 +0000 https://status.stjohn.org.au/#e395c6e732f0a8bec359052e1a78066d1b2fceb77f6540d17ec9def8d8fd68f9 USI Validation Service recovered https://status.stjohn.org.au/ Fri, 13 Jun 2025 09:54:04 +0000 https://status.stjohn.org.au/#e395c6e732f0a8bec359052e1a78066d1b2fceb77f6540d17ec9def8d8fd68f9 USI Validation Service went down https://status.stjohn.org.au/incident/601202 Wed, 11 Jun 2025 12:30:00 +0000 https://status.stjohn.org.au/incident/601202#d47c1a6871e6d83af24936403cae0f380bdf6ca26cd67aa4f6636a5a7698a149 Maintenance completed https://status.stjohn.org.au/ Wed, 11 Jun 2025 12:03:04 +0000 https://status.stjohn.org.au/#ee21f562514003aaa0cb35d1ac8be1e15ddba3161c92334895d1e0dfb59d4873 stjohntas.org.au recovered https://status.stjohn.org.au/ Wed, 11 Jun 2025 11:50:04 +0000 https://status.stjohn.org.au/#ee21f562514003aaa0cb35d1ac8be1e15ddba3161c92334895d1e0dfb59d4873 stjohntas.org.au went down https://status.stjohn.org.au/incident/601202 Wed, 11 Jun 2025 11:00:00 -0000 https://status.stjohn.org.au/incident/601202#c43274261a5a32f1c329f2df300005b8407e7daf6d905a27a4c3e8ae21960558 Site will be unavailable as we perform maintenance upgrades to databases. https://status.stjohn.org.au/ Tue, 10 Jun 2025 21:21:51 +0000 https://status.stjohn.org.au/#a00669ae880b14b5e0003539c268cdec687405af36381b206bcba4200ad940d9 Salesforce AU66 recovered https://status.stjohn.org.au/ Tue, 10 Jun 2025 18:24:45 +0000 https://status.stjohn.org.au/#a00669ae880b14b5e0003539c268cdec687405af36381b206bcba4200ad940d9 Salesforce AU66 went down https://status.stjohn.org.au/incident/580061 Sun, 25 May 2025 13:00:00 +0000 https://status.stjohn.org.au/incident/580061#c0b0cec8d42d22555611b4a4261d535af8fef385b0ed1759e7b9dc1480bdc859 Maintenance completed https://status.stjohn.org.au/ Sun, 25 May 2025 12:15:03 +0000 https://status.stjohn.org.au/#2c5c48e6bc2949edd685ed59ebac3e7bfce3b7f9468a0812de5de3bee01d8056 stjohnact.org.au recovered https://status.stjohn.org.au/ Sun, 25 May 2025 11:54:39 +0000 https://status.stjohn.org.au/#2c5c48e6bc2949edd685ed59ebac3e7bfce3b7f9468a0812de5de3bee01d8056 stjohnact.org.au went down https://status.stjohn.org.au/incident/580061 Sun, 25 May 2025 11:00:00 -0000 https://status.stjohn.org.au/incident/580061#b831a506c5e085b8b92fa1e6b18569558c9a2c829a5f36b9c5571788a8afb7a1 Site will be unavailable as we perform maintenance upgrades to databases. https://status.stjohn.org.au/ Wed, 21 May 2025 19:18:09 +0000 https://status.stjohn.org.au/#9b590007880cb4264da52507fbf12feb2d7920b049d1b225efd7a48f450fb649 Salesforce AU66 recovered https://status.stjohn.org.au/ Tue, 20 May 2025 20:23:57 +0000 https://status.stjohn.org.au/#9b590007880cb4264da52507fbf12feb2d7920b049d1b225efd7a48f450fb649 Salesforce AU66 went down https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 21:30:00 -0000 https://status.stjohn.org.au/incident/580072#d991fca000b5f9d64374ef333a68899be74cb3aa450b160b2d8d841ab3461121 All SSL certificates were successfully renewed. https://status.stjohn.org.au/ Thu, 15 May 2025 21:26:44 +0000 https://status.stjohn.org.au/#ff920b5c6c2afeb72e7b384fbeff1ff4d5d5670ae3217375a29eb0a42c0af484 Commercial eLearning Moodle recovered https://status.stjohn.org.au/ Thu, 15 May 2025 21:26:35 +0000 https://status.stjohn.org.au/#507ef72554a2bf44197cba1ff2ce16e5cc1d92ec5ce8e7cba694260204d16797 members.stjohn.org.au recovered https://status.stjohn.org.au/ Thu, 15 May 2025 21:26:34 +0000 https://status.stjohn.org.au/#e50d2e8e6bffb3327af346a66a38438981371ac4cb97813420bdeead255b7f16 orders.stjohn.org.au recovered https://status.stjohn.org.au/ Thu, 15 May 2025 21:26:34 +0000 https://status.stjohn.org.au/#0ca6ccefcf1f46b66ca4c72f4999591927ed4b6a4ca765203f8b1f111e34c648 bookings.stjohn.org.au recovered https://status.stjohn.org.au/ Thu, 15 May 2025 21:26:31 +0000 https://status.stjohn.org.au/#aff2ba0ec7320d0a1f401d3abb6a3912107d820af4d5f75d0bd51e4726557b31 stjohn.org.au recovered https://status.stjohn.org.au/ Thu, 15 May 2025 21:25:14 +0000 https://status.stjohn.org.au/#f5c224c5c0e7d88cc66dc3d7652c2f594d72a07bea6e39e4ae6c4cb37c4b7fb7 history.stjohn.org.au recovered https://status.stjohn.org.au/ Thu, 15 May 2025 12:59:35 +0000 https://status.stjohn.org.au/#cae75d5d077ac3bd2c9d461eefc2ed9312d98437d9858fe70e827cd01b1bac9e Salesforce AU66 recovered https://status.stjohn.org.au/ Thu, 15 May 2025 12:27:05 +0000 https://status.stjohn.org.au/#aff2ba0ec7320d0a1f401d3abb6a3912107d820af4d5f75d0bd51e4726557b31 stjohn.org.au went down https://status.stjohn.org.au/ Thu, 15 May 2025 12:25:13 +0000 https://status.stjohn.org.au/#f5c224c5c0e7d88cc66dc3d7652c2f594d72a07bea6e39e4ae6c4cb37c4b7fb7 history.stjohn.org.au went down https://status.stjohn.org.au/ Thu, 15 May 2025 12:19:35 +0000 https://status.stjohn.org.au/#e50d2e8e6bffb3327af346a66a38438981371ac4cb97813420bdeead255b7f16 orders.stjohn.org.au went down https://status.stjohn.org.au/ Thu, 15 May 2025 12:18:33 +0000 https://status.stjohn.org.au/#0ca6ccefcf1f46b66ca4c72f4999591927ed4b6a4ca765203f8b1f111e34c648 bookings.stjohn.org.au went down https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/incident/580072 Thu, 15 May 2025 12:11:00 -0000 https://status.stjohn.org.au/incident/580072#1f6817fa4f7771807fc7838baadb7c17765acda208d1bd619756a001ecaa1aa2 SSL peer certificates failed to auto renew before expiry due to a misconfigured CRON job. Visitors were presented with an SSL error in their browser. https://status.stjohn.org.au/ Thu, 15 May 2025 12:08:05 +0000 https://status.stjohn.org.au/#507ef72554a2bf44197cba1ff2ce16e5cc1d92ec5ce8e7cba694260204d16797 members.stjohn.org.au went down https://status.stjohn.org.au/ Thu, 15 May 2025 12:06:44 +0000 https://status.stjohn.org.au/#ff920b5c6c2afeb72e7b384fbeff1ff4d5d5670ae3217375a29eb0a42c0af484 Commercial eLearning Moodle went down https://status.stjohn.org.au/ Thu, 15 May 2025 11:20:06 +0000 https://status.stjohn.org.au/#cae75d5d077ac3bd2c9d461eefc2ed9312d98437d9858fe70e827cd01b1bac9e Salesforce AU66 went down https://status.stjohn.org.au/ Thu, 08 May 2025 09:53:50 +0000 https://status.stjohn.org.au/#a5c73498dd4e064310e0babd045abab214ebcdff59304ab0a766e323efe090c8 National Bookings Report Tool recovered https://status.stjohn.org.au/ Wed, 07 May 2025 13:53:06 +0000 https://status.stjohn.org.au/#a5c73498dd4e064310e0babd045abab214ebcdff59304ab0a766e323efe090c8 National Bookings Report Tool went down https://status.stjohn.org.au/ Thu, 01 May 2025 19:13:18 +0000 https://status.stjohn.org.au/#cfcc55cac410f84050509a0b6cf77b1b69cd2821de9c827afad0a75466a6ce79 AVETMISS SharePoint Service recovered https://status.stjohn.org.au/ Thu, 01 May 2025 19:08:14 +0000 https://status.stjohn.org.au/#cfcc55cac410f84050509a0b6cf77b1b69cd2821de9c827afad0a75466a6ce79 AVETMISS SharePoint Service went down https://status.stjohn.org.au/ Tue, 22 Apr 2025 09:35:28 +0000 https://status.stjohn.org.au/#ac1dfd9316a7084438352829dc0f84d5e960f250627d891b166044aff0785492 Salesforce AU66 recovered https://status.stjohn.org.au/ Tue, 22 Apr 2025 08:28:56 +0000 https://status.stjohn.org.au/#ac1dfd9316a7084438352829dc0f84d5e960f250627d891b166044aff0785492 Salesforce AU66 went down https://status.stjohn.org.au/ Thu, 17 Apr 2025 14:29:38 +0000 https://status.stjohn.org.au/#cbc7f056c8d715fbc240a3fb56c4aa1e079625f54f59929254ade00c4c95a2c1 USI Validation Service recovered https://status.stjohn.org.au/ Thu, 17 Apr 2025 09:30:25 +0000 https://status.stjohn.org.au/#cbc7f056c8d715fbc240a3fb56c4aa1e079625f54f59929254ade00c4c95a2c1 USI Validation Service went down https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:30:00 +0000 https://status.stjohn.org.au/incident/529970#e798e49a497a7593ea29cf0247c190104f9c66597ac1dcf1ced94efa63503dc4 Maintenance completed https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:30:00 +0000 https://status.stjohn.org.au/incident/529970#e798e49a497a7593ea29cf0247c190104f9c66597ac1dcf1ced94efa63503dc4 Maintenance completed https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:30:00 +0000 https://status.stjohn.org.au/incident/529970#e798e49a497a7593ea29cf0247c190104f9c66597ac1dcf1ced94efa63503dc4 Maintenance completed https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:00:00 -0000 https://status.stjohn.org.au/incident/529970#d4202c4313a0f7f666f8a6efbac0ca60c9a519b1314aba7895c773e9f8557a40 St John's web form processing system will be down for vendor maintenance. During this time user will be unable to submit web forms or provide their enrolment information including USIs. https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:00:00 -0000 https://status.stjohn.org.au/incident/529970#d4202c4313a0f7f666f8a6efbac0ca60c9a519b1314aba7895c773e9f8557a40 St John's web form processing system will be down for vendor maintenance. During this time user will be unable to submit web forms or provide their enrolment information including USIs. https://status.stjohn.org.au/incident/529970 Thu, 17 Apr 2025 05:00:00 -0000 https://status.stjohn.org.au/incident/529970#d4202c4313a0f7f666f8a6efbac0ca60c9a519b1314aba7895c773e9f8557a40 St John's web form processing system will be down for vendor maintenance. During this time user will be unable to submit web forms or provide their enrolment information including USIs. https://status.stjohn.org.au/ Wed, 16 Apr 2025 14:33:10 +0000 https://status.stjohn.org.au/#d4e0b83a22ec037b5bd00be8bcba8ba9137f0c270994639e25552d5f24ccc3f1 National Bookings Report Tool recovered https://status.stjohn.org.au/ Wed, 16 Apr 2025 14:03:58 +0000 https://status.stjohn.org.au/#d4e0b83a22ec037b5bd00be8bcba8ba9137f0c270994639e25552d5f24ccc3f1 National Bookings Report Tool went down https://status.stjohn.org.au/ Tue, 15 Apr 2025 18:18:38 +0000 https://status.stjohn.org.au/#a1269b4db41ef65aa3f5ca02eac91b355ce8fdbca4bfbd9dece7f94ad4cdae3d USI Validation Service recovered https://status.stjohn.org.au/incident/612100 Tue, 15 Apr 2025 13:30:00 +0000 https://status.stjohn.org.au/incident/612100#54781b4eb70ca96706829a1d9f1147960fa175a19d6dacf416858a3005db8236 Maintenance completed https://status.stjohn.org.au/ Tue, 15 Apr 2025 07:33:18 +0000 https://status.stjohn.org.au/#a1269b4db41ef65aa3f5ca02eac91b355ce8fdbca4bfbd9dece7f94ad4cdae3d USI Validation Service went down https://status.stjohn.org.au/incident/612100 Tue, 15 Apr 2025 06:30:00 -0000 https://status.stjohn.org.au/incident/612100#805b826c664cec73e08c8516a9f53fe02a68e992b791d1e2b0638c15a8ca12a8 The USI Registry System was unavailable to allow for scheduled maintenance. https://status.stjohn.org.au/ Sun, 13 Apr 2025 22:05:57 +0000 https://status.stjohn.org.au/#12ceb78059f994539b2504c100e60121ec8890cb3a603bb7a12ec77063a11c07 Salesforce AU66 recovered https://status.stjohn.org.au/ Fri, 11 Apr 2025 23:16:47 +0000 https://status.stjohn.org.au/#12ceb78059f994539b2504c100e60121ec8890cb3a603bb7a12ec77063a11c07 Salesforce AU66 went down https://status.stjohn.org.au/incident/612097 Thu, 10 Apr 2025 02:30:00 +0000 https://status.stjohn.org.au/incident/612097#cc8be197d18f0dac75f3fb8c334a8324dce8cd0b227bb13c9cfa22fa530fec4b Maintenance completed https://status.stjohn.org.au/ Wed, 09 Apr 2025 08:50:49 +0000 https://status.stjohn.org.au/#9ac424641a77eaa391a4c7a588d43f578ef678d881b6f52f2d585e732a577970 USI Validation Service recovered https://status.stjohn.org.au/ Wed, 09 Apr 2025 07:35:16 +0000 https://status.stjohn.org.au/#9ac424641a77eaa391a4c7a588d43f578ef678d881b6f52f2d585e732a577970 USI Validation Service went down https://status.stjohn.org.au/ Tue, 08 Apr 2025 12:54:47 +0000 https://status.stjohn.org.au/#0c33f713689b3b7d64c0bebe6838cba51ca9e7e354136d42612adbb06daa38b6 Vic SJX API recovered https://status.stjohn.org.au/ Tue, 08 Apr 2025 12:41:18 +0000 https://status.stjohn.org.au/#0c33f713689b3b7d64c0bebe6838cba51ca9e7e354136d42612adbb06daa38b6 Vic SJX API went down https://status.stjohn.org.au/incident/612097 Sat, 08 Mar 2025 18:30:00 -0000 https://status.stjohn.org.au/incident/612097#89a6b95f076c88453df5ca8111676a4a37f428c50c9c60935758e4f6bd4dfde5 The USI Registry System was unavailable to allow for scheduled maintenance. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 03:57:00 -0000 https://status.stjohn.org.au/incident/475717#b5d5f121dcdce556e11bb705d246805b23d501a89bab031f5abe5ad85fb23cea We have identified the root cause of the problem and applied a fix to resolve it. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 03:57:00 -0000 https://status.stjohn.org.au/incident/475717#b5d5f121dcdce556e11bb705d246805b23d501a89bab031f5abe5ad85fb23cea We have identified the root cause of the problem and applied a fix to resolve it. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 03:57:00 -0000 https://status.stjohn.org.au/incident/475717#b5d5f121dcdce556e11bb705d246805b23d501a89bab031f5abe5ad85fb23cea We have identified the root cause of the problem and applied a fix to resolve it. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 02:42:00 -0000 https://status.stjohn.org.au/incident/475717#127dc28932692531194eb168161213d2376af233a1e563eaf2fa12cdd059a582 Users are unable to add first aid courses to the online shopping cart. This is preventing the course from being booked. In some instances an error may appear relating to USI. Please call 1300 360 455 to book first aid training while we work to restore services. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 02:42:00 -0000 https://status.stjohn.org.au/incident/475717#127dc28932692531194eb168161213d2376af233a1e563eaf2fa12cdd059a582 Users are unable to add first aid courses to the online shopping cart. This is preventing the course from being booked. In some instances an error may appear relating to USI. Please call 1300 360 455 to book first aid training while we work to restore services. https://status.stjohn.org.au/incident/475717 Wed, 11 Dec 2024 02:42:00 -0000 https://status.stjohn.org.au/incident/475717#127dc28932692531194eb168161213d2376af233a1e563eaf2fa12cdd059a582 Users are unable to add first aid courses to the online shopping cart. This is preventing the course from being booked. In some instances an error may appear relating to USI. Please call 1300 360 455 to book first aid training while we work to restore services. https://status.stjohn.org.au/incident/456157 Wed, 06 Nov 2024 09:00:15 +0000 https://status.stjohn.org.au/incident/456157#e62d986c05f738d5ece250ddbe5ceb7a578adf648bf645e098ae3ffd65ad7d3d Maintenance completed https://status.stjohn.org.au/incident/456157 Tue, 05 Nov 2024 20:00:15 -0000 https://status.stjohn.org.au/incident/456157#bb5cc2d9fc5bf101ea73454505863ab0de22b1d636ced042d7d48a49310e6306 Site will be unavailable as we perform maintenance upgrades to databases. https://status.stjohn.org.au/incident/454175 Mon, 04 Nov 2024 09:00:00 +0000 https://status.stjohn.org.au/incident/454175#8e2a27c9303b266adda46e7e99400817854e10b160c894540933e8b0713acf11 Maintenance completed https://status.stjohn.org.au/incident/454175 Mon, 04 Nov 2024 00:58:00 -0000 https://status.stjohn.org.au/incident/454175#729353e117654a1839b8f0f1b35ccd8d9a93e70259b19bcbf08743915e2903c0 Site will be unavailable as we performed maintenance upgrades to databases. https://status.stjohn.org.au/incident/405904 Tue, 30 Jul 2024 07:00:00 +0000 https://status.stjohn.org.au/incident/405904#f25018ec923416f3d143339383a334dc7f0ef36d190d688a9b95a68042422555 Maintenance completed https://status.stjohn.org.au/incident/405904 Tue, 30 Jul 2024 03:00:00 -0000 https://status.stjohn.org.au/incident/405904#ac77662329123609c20682abb723910c2f00998189c715e8364c23fc0807b4d4 We are performing security and performance updates. https://status.stjohn.org.au/incident/385783 Sun, 14 Jul 2024 13:59:00 +0000 https://status.stjohn.org.au/incident/385783#1de9c7632f92633c8d4a70e254eb65a7c72d7b5b2b80a8d4ea7b32578b6f702f Maintenance completed https://status.stjohn.org.au/incident/385783 Sun, 14 Jul 2024 02:01:00 -0000 https://status.stjohn.org.au/incident/385783#3bbd792ce83cee01e3374eaf95bc0917e389da50c7c558dc11f062a0bb302532 Migrating Learning Management System to faster and more reliable hosting services. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 08:10:00 -0000 https://status.stjohn.org.au/incident/388430#479e4ad6ad19b8b1b11c8febaaaa787217df2f4cf7e2118810731ff57375f5cf Issue has been resolved. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 08:10:00 -0000 https://status.stjohn.org.au/incident/388430#479e4ad6ad19b8b1b11c8febaaaa787217df2f4cf7e2118810731ff57375f5cf Issue has been resolved. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 08:10:00 -0000 https://status.stjohn.org.au/incident/388430#479e4ad6ad19b8b1b11c8febaaaa787217df2f4cf7e2118810731ff57375f5cf Issue has been resolved. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 08:10:00 -0000 https://status.stjohn.org.au/incident/388430#479e4ad6ad19b8b1b11c8febaaaa787217df2f4cf7e2118810731ff57375f5cf Issue has been resolved. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 06:09:00 -0000 https://status.stjohn.org.au/incident/388430#83e63758d8cbe416752af434d1b0e08415bcfc2dac2184679b363346a88d1235 We have confirmed the service is still unavailable. No new updates from the USI office as yet. Customer will be unable to verify/validate their own USI via some St John websites. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 06:09:00 -0000 https://status.stjohn.org.au/incident/388430#83e63758d8cbe416752af434d1b0e08415bcfc2dac2184679b363346a88d1235 We have confirmed the service is still unavailable. No new updates from the USI office as yet. Customer will be unable to verify/validate their own USI via some St John websites. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 06:09:00 -0000 https://status.stjohn.org.au/incident/388430#83e63758d8cbe416752af434d1b0e08415bcfc2dac2184679b363346a88d1235 We have confirmed the service is still unavailable. No new updates from the USI office as yet. Customer will be unable to verify/validate their own USI via some St John websites. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 06:09:00 -0000 https://status.stjohn.org.au/incident/388430#83e63758d8cbe416752af434d1b0e08415bcfc2dac2184679b363346a88d1235 We have confirmed the service is still unavailable. No new updates from the USI office as yet. Customer will be unable to verify/validate their own USI via some St John websites. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 04:13:00 -0000 https://status.stjohn.org.au/incident/388430#40847aa864c34139d25bfdad9934599824f37ba985f874fbb37096bd7c11991d USI office advised web services have been affected following the government's Digital Partnership Office release on Saturday night (22nd June 2024). This is currently under investigation with USI office. The USI office advised planned maintenance will be carried out until approximately 3:40pm AEST today as they work to resolve the issue. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 01:58:00 -0000 https://status.stjohn.org.au/incident/388430#16501c71e589648ecb061e43029847fd91ad39a0d860cefb58654cde26d6c51b Investigating ATOs myGovID and RAM system outage over the weekend that aligns with outage logs. Working theory is there was an error with authentication reregistration. https://status.stjohn.org.au/incident/388430 Mon, 24 Jun 2024 00:55:00 -0000 https://status.stjohn.org.au/incident/388430#1519185875bed3689c2ff8d9a90bc2fd7678ef0129c4d251a5adc88683fc20ee Salesforce users will be unable to validate student USIs at this time. We are investigating the root cause. https://status.stjohn.org.au/incident/386248 Wed, 19 Jun 2024 02:40:00 -0000 https://status.stjohn.org.au/incident/386248#e62d5e87e195d8963e01c6caff289d39c538d872bd3e7c151618d8c5bbb31bbe The issue has been resolved with the help of our host partner. The root cause was due to an internal server error with our hosting platform. Thank you for your patience as we worked to resolve the issue. https://status.stjohn.org.au/incident/386248 Wed, 19 Jun 2024 02:29:00 -0000 https://status.stjohn.org.au/incident/386248#c637d54d0601b2404b822052f326169b92bd8142dd85a14f7b11ea99fe94995a It appears the automated backup process was caught at a cache clearing step and prevented a container from starting. https://status.stjohn.org.au/incident/386248 Wed, 19 Jun 2024 02:25:00 -0000 https://status.stjohn.org.au/incident/386248#4a2441f8dcce22365ee1cd4dc4bf3988a060e0259f18f7b1d2ff466ea7798e6f We have identified an incomplete maintenance process hanging on our hosting platform. We are in contact with our hosting partner and working on a fix. https://status.stjohn.org.au/incident/386248 Wed, 19 Jun 2024 02:19:00 -0000 https://status.stjohn.org.au/incident/386248#c252b1dc7ae1b6a0b50e32469893c87b03984a3bc7d10890b045d69c82bc0bf4 The St John SA website is currently experiencing an unplanned outage. https://status.stjohn.org.au/incident/380636 Fri, 07 Jun 2024 01:00:00 +0000 https://status.stjohn.org.au/incident/380636#4343af85b8875d301753bddca1b0d9a41d0d8182ca5613b204fb71d5a0c984a0 Maintenance completed https://status.stjohn.org.au/incident/380636 Thu, 06 Jun 2024 22:51:00 -0000 https://status.stjohn.org.au/incident/380636#3a09bd59ee88ddcce2af21bbc4656c65efe9a65e1c078301a39898d6158b83e9 St John SA website undergoing maintenance and upgrades. Users will be unable to purchase products, courses, or access their dashboard during this time.