The issue has been resolved with the help of our host partner. The root cause was due to an internal server error with our hosting platform.

Thank you for your patience as we worked to resolve the issue.

It appears the automated backup process was caught at a cache clearing step and prevented a container from starting.

We have identified an incomplete maintenance process hanging on our hosting platform. We are in contact with our hosting partner and working on a fix.

The St John SA website is currently experiencing an unplanned outage.